Shipping & Returns

Eco-worthy have stock in China ,Germany, UK, USA and Australia,We have part of products in Russia and Canada.
All orders can be delivered to world wide ,All "Economy Int'l Shipping" orders will ship using Singapore post ,HK post or EMS ,FedEx post etc .Little package will be our choice of Singapore post,HK post etc. Big package order will be our choice of FedEx ,DHL, UPS,DPD etc. All orders for items that we have in stock will be shipped within 24-48 hours.If you are on a tight deadline and require expedited shipping, we suggest you contact us info@eco-worthy.com to confirm the items are in stock and we can ship your order.All of our shipping options are calculated automatically in your shopping cart based on your address . you can estimate your shipping cost in shopping cart quickly and need not to login in . Our available shipping options are listed below:


Big Package (exceed 2KG per order ),  FedEx ,UPS, DPD, DHL etc, Ground 3-15 working days to world wide
Little package (Less than 2KG per order ) :Singapore post ,HK post ,ect . 

Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Delivery times may vary, especially during peak periods.

 

Shipping Method

Expedited Shipping

 Working Days

Estimated Delivery Time

Fedex Domestic Shipping

3-7

Fedex International Shipping

7-15

UPS Domestic Shipping

3-7

UPS International Shipping

7-15

DHL Domestic Shipping

3-7

DHL International Shipping

7-15

DPD Domestic Shipping

3-7

 

 

 

 

 

 

 

 

 

 

Economy Int'l Shipping

Countries

Working days

Weekend+working days

>50 working days

South East Asia

15-32

21-45

If you still do not receive your item, we will help to track. It always need one week. If confirm lost, we will arrange refund or resend as your request.

Other Asia area

15-32

21-45

Oceania

15-32

21-45

Europe

15-48

21-60

North America

15-48

21-60

South America

15-48

21-60

Russia

15-48

21-60

 

 

 

 

 

 

(Note: Day of shipping is not included in delivery calculations as well as weekends. For example,3 Day shipment sent on Monday will arrive on Thursday).

Q: Can eco-worthy ship to world wide?
A: Yes. All of our shipping options are calculated automatically in your shopping cart based on your address .
Some items can be delivered to world wide for free shipping .
Q: How can I return the items?
A:At Eco-worthy we would like to make sure your shopping experience is unsurpassed, even for a return. We realize that for whatever reason, you may decide to return your purchase. If you do decide to return your purchase,we will allow for refund within 30 days of receipt of the item, so long as it is unused.  Client need to pay for the shipping cost to the original warehouse. Any return will applied 15% restocking fee.
Q: What can i do for carrier damage or Defective product?
A: As you find the product is Carrier damage or Defective, please do as the follwoing step please contact us in time ,we can offer re-sent or refund service as your requirement.The return process is simple. If you have any questions, please send an e-mail to info@eco-worthy.com.

    First Complain to the logistic company(UPS,Fedex,DHL,DPD.ext), keep the goods in original package in case the logistic company(UPS,Fedex,DHL,DPD.ext) need to inspect it at your place.
    Second   Please send us 5 pictures for the product, it is claim compensation from the logistic company.
   1. Whole front side of the whole product.
   2. broken details for items
   3. Broken packages with foam
   4. broken carton with clear shipping label and tracking number

   5. clear shipping label with tracking number

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20A Solar Charge Controller

 

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