@Stuart Littlewood Could you tell me the order number of the monitor? You could refer to the manual to learn how to setup.
@roop fisher Hi, the inverter should be connected to battery, not the load output of the charge controller. Yes turn off the charge controller before hooking them up and putting the inverter on/und...
@Will Merwin Did you buy the 25w solar panel along with the 10A controller? What size battery do you have?
@Casey Hanner Hi, I was told the answer is no...the app is the only way to get the data. Sorry!
@Catherine Lucas Hi, we do not have Spanish agents but German customer service who can speak Germany and English. You can ask our customer service for help on ebay/amazon/official web via an order ...
@Wade Thomas The first configuration will save more cables than the second. Since the 2 ways are both 2s2p, they share the same output current and the cable size should be the same.
We got a bluetooth module specially designed for our MPPT controller. It can read the data from rs485 port as you wish. Find it on eco-worthy online store:)
@John Neff Which setting pls?
@João Xavier Hi, yes we can ship the product to Portugal from our warehouse in Europe. No custom tax will be needed. Just place an order:) Olá, sim, podemos enviar o produto para Por...
@Eric Poirier Hi Eric, sorry, was too busy. I have copied your post to our customer service. You will receive message from Amazon soon. Make it resolved by professionals😀
@ROY MALLMANN 40A breaker for EU and 63A for US
Hi Eric, which hybrid inverter is it? Pls give me your order number, I will ask my coworker to help you.
@Wade Thomas Hi Wade, theres no limitation to parallel strings added to the inverter as long as the batteries support multiple parallel:)
@Jerry Cohen Yes you can put them in parallel without quantity limitation. Remember to fully charge them individually before connecting them.
@Brad Lightner Hi Brad thank you so much for telling me that. We are recently rewriting the manual because of the wrong configuration info inside. The same issue may not exist anymore later. Any is...
@Victor Tingler I would suggest you contact our customer service by sending photos/video so that the issue can be resolved more quickly and professionally. Find them on Amazon/ebay/official web and...
What's the setting for Option #01? And what load was connected to the inverter?
@Marc Satzger @Kristy Arndt Changing the Boost Charge Voltage (Option #09) from 57.6V to the 58.4V is ok. You may have a try. There's no float charging for lithium battery so no need to set the Opt...
@Brad Lightner Hi, sorry looks like my coworker made a mistake when drawing this picture for you. But this drawing is not for use elsewhere, so only the 3 bolts on D rod is wrong. You may refer to ...
Hi, it doesn't matter where you got the product but you need to contact customer service from there. Would you mind tell me your email and Amazon order number? I will ask them to send you email. A...
