RETURNS POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
As you find the product is carrier damage or defective, please do as the following step and contact us in time, we can offer re-sent or refund service as your requirement. The return process is simple. If you have any questions, please send an e-mail to info@eco-worthy.com.
First: Complaint to the logistic company (UPS, FedEx, DHL, DPD, ext), keep the goods in original package in case the logistic company (UPS, FedEx, DHL, DPD, ext) need to inspect it at your place.
Second: To complete your return, we require a receipt or proof of purchase. Please send us 5 pictures for the product, it is claimed compensation from the logistic company.
1. The whole front side of the whole product.
2. Broken details for items.
3. Broken packages with foam.
4. Broken carton with the clear shipping label and tracking number.
5. Clear shipping label with the tracking number.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

SHIPPING

ECO-WORTHY has stock in several countries. All orders can be delivered to worldwide, All "Economy Int'l Shipping" orders will ship using Singapore post, HK post or EMS, FedEx post, etc. The little package will be our choice of Singapore post, HK post, etc. Big package order will be our choice of FedEx, DHL, UPS, DPD, etc. All orders for items that we have in stock will be shipped within 24-48 hours. If you are on a tight deadline and require expedited shipping, we suggest you contact us info@eco-worthy.com to confirm the items are in stock and we can ship your order. All of our shipping options are calculated automatically in your shopping cart based on your address. you can estimate your shipping cost in shopping cart quickly and need not to login in.